Terms of service

Terms of Service

Effective Date: 23/05/2025

Welcome to Bellara. By accessing or using our website (bellaraskincare.com), you agree to be bound by the following Terms of Service. Please read them carefully before using our site or purchasing our products.

1. General Terms

This website is operated by Bellara. Throughout the site, the terms “we”, “us” and “our” refer to Bellara. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Product Use Disclaimer

Our products are made with natural ingredients and are intended for cosmetic use only. They are not intended to diagnose, treat, cure, or prevent any disease. Always perform a patch test before full use, especially if you have sensitive skin.

3. Pricing & Availability

All prices are listed in AUD and are subject to change without notice. We reserve the right to discontinue or modify products at any time without prior notice.

4. Orders & Payments

By placing an order, you agree that all information provided is accurate and complete. Payments are processed securely through Shopify and supported gateways. We reserve the right to cancel or refuse any order at our discretion.

5. Shipping & Delivery

We aim to ship orders within 1–3 business days. Delivery times vary based on your location. Bellara is not responsible for delays caused by couriers or customs.

6. Returns & Refunds

Due to hygiene reasons, we do not accept returns for change of mind. If a product arrives damaged or incorrect, please contact us within 7 days of delivery. Full details are available in our Return & Refund Policy.

7. Privacy

Your use of our site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. Intellectual Property

All content on this website, including logos, product names, images, and text, is the property of Bellara and may not be reproduced without written permission.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia.

10. Contact

If you have any questions about these Terms, please contact us at:
📧 info@bellaraskincare.com.au